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Stapleford Care CentreChurch StreetStaplefordNottingham, NG9 8DBTel: 0115 8752000
Please be aware that we DO NOT take prescription requests over the phone.
This is due to potential errors that are caused by confusion with drug name pronunciation and the pressure it puts on the phone lines and staff. Please click here for more info on how you can request your repeat medication.
Please be aware
WE DO NOT TAKE PRESCRIPTION REQUESTS OVER THE PHONE.
You can request your repeat medication by the following methods
(Please bear in mind that the NHS App & our online services are two separate services).
Please note, you MUST allow 48 hours for your request to be processed.
There is no need to contact the surgery to ask if your prescription is ready.
If you have allowed the 48 hours, processing time, your prescription will be ready for collection from either your chosen pharmacy, or the surgery if you don't have a nominated pharmacy.
If there are any queries or issues in issuing your repeat prescriptions, we will contact you directly.
If you do come into the surgery to collect your prescription, we ask that you, please, follow the Government guidelines and wear a face covering and adhere to social distancing rules.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
From 1 April 2012, the charges are:
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC. The charge for a single prescription item is £7.65, whereas a three month PPC will cost you £29.10 and a 12 month PPC £104.00.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.