Noticeboard

Covid-19 Vaccination Programme

PRESCRIPTION REQUESTS

Please be aware that we DO NOT take prescription requests over the phone.

This is due to potential errors that are caused by confusion with drug name pronunciation and the pressure it puts on the phone lines and staff. Please click here for more info on how you can request your repeat medication. 

Chaperone Policy

 

The Linden Medical Group is committed to provide a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.
 
Patients may find any examination distressing, particularly if these involve the breasts, genitalia or rectum (known as “intimate examinations”). Patients may also be distressed by consultations involving dimmed lights or close proximity of the clinician to the patients. Some individuals for personal or cultural reasons, may feel uncomfortable if the clinical examination requires them to undress and / or be touched and may feel vulnerable.
 
Chaperoning may help reduce distress, but must be used in conjunction with respectful behaviour, explanation, informed consent and privacy.
 
This chaperone policy is advertised through notices in the waiting room, consulting rooms and the practice website.

 

Patients are encouraged to ask for a chaperone if required at the time of booking their appointment wherever possible.

 

All staff are aware of, and have received appropriate information in relation to this chaperoning policy. All formal chaperones understand their roles and responsibilities and are competent to perform that role.
 
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